​Mediation: The Sensible Means For Resolving Contract Disputes 
In an effort for companies to mitigate their risk, many contracts contain arbitration clauses as the norm. This type of clause requires arbitration as a form of alternative dispute resolution if a dispute over the contract arises, and although such clauses are extremely useful in some cases and have helped many get on with business as usual after a dispute arises, they are not necessarily the best in all circumstances.

​When it comes to handling workplace disputes, few tools are as effective in generating satisfactory resolution as mediation. Co-workers are able to address their issues non-confrontationally, because of its informal and voluntary nature. Whether the disputes are between supervisors and subordinates or co-workers at the same level, mediation is appropriate for all employees, whatever position they may have. It also works well for issues that occur in union and non-union settings.

The Costs of Conflict in the Workplace

Conflict in the workplace should be of utmost concern to businesses. Failure to address such conflict can lead to loss of:

• productivity
• inefficiency 
• loss of morale and
• increased absenteeism and turnover